Contact
Email: nsa.helpline@cambridgeshire.gov.uk
5 days a week (Monday to Friday) 9 am to 3.30pm during term time.
Please note this helpline is for schools and professionals only
Pages for Parents
These Learn Together webpages are for professionals working in schools to access information relating to our services. Parents and carers have separate information on the Cambridgeshire County Council website, which gives them targeted information and guidance that is designed to help them navigate aspects of education including Admissions, Elective Home Education, Attendance, Children Missing Education and other services.
It is helpful when parents are directed to these sources of information, so that they can access quality-assured, accurate and up to date information regarding their children’s educational journey. Useful links for parents/carers can be found below and we would encourage you to embed these into your communication materials and direct parents/carers to these links at appropriate opportunities. Thank you for your support and collaborative working.
CCC School Admissions: Apply for a school place | Cambridgeshire County Council
Admissions Appeals: School admission appeals | Cambridgeshire County Council
School Non-Attendance: Non-attendance at school and the law | Cambridgeshire County Council
School Transport: School transport | Cambridgeshire County Council
Elective Home Education (EHE): Elective Home Education (EHE) | Cambridgeshire County Council
Children Missing Education (CME): Children missing from education | Cambridgeshire County Council
Children in Employment or Entertainment: Children in work, entertainment and chaperones | Cambridgeshire County Council
